Privacy Policy

At Galaxy Star Building Material Trading ("Galaxy Star BMT", "we", "us", or "our"), we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services, visit our website, or make purchases from uaeenterprises.com (the "Site"). We are committed to safeguarding your data and ensuring your privacy is respected. Please take a moment to review this policy carefully.

 

By accessing or using the Site, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with the terms outlined in this policy, we kindly ask you to refrain from using our services.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make changes, we will post the updated policy on our Site with an updated “Last Updated” date. We encourage you to review this policy regularly for any changes.

How We Collect and Use Your Personal Information

 

To provide you with our products, services, and a seamless customer experience, we may collect and process the following types of personal information. The information we collect depends on how you interact with our Site and services.

 

1. Information We Collect Directly from You

• Contact Information: Your name, address, phone number, and email address.
• Order Information: Billing and shipping address, payment details, and order history.
• Account Information: Username, password, and other details to secure your account.
• Customer Support Information: Any information you share when contacting us for support.

 

2. Information We Collect About Your Usage

We may automatically collect certain data about how you interact with our Site, including:

• Device Information: Information about the device you use to access our Site.
• Usage Data: Data about how you navigate our Site, such as pages visited, time spent, and search queries.
• Cookies and Tracking Technologies: We use cookies, pixels, and other similar technologies to improve your experience on the Site. These help us understand how you use our services and allow us to enhance functionality and personalize your experience.

 

3. Information We Obtain from Third Parties

We may receive information about you from third-party service providers such as:

• Payment Processors: To process payments and facilitate order fulfillment.
• Marketing Partners: To personalize your experience and provide relevant advertisements.
• Third-Party Platforms: If you interact with us through social media or other third-party platforms, we may receive your information as permitted by those platforms.

 

How We Use Your Personal Information

 

We use the personal information we collect to provide, improve, and protect our services, including:

• Order Fulfillment: To process your orders, arrange shipping, and handle returns or exchanges.
• Customer Support: To respond to your queries, provide assistance, and resolve any issues.
• Marketing and Promotions: To send promotional offers, product recommendations, and newsletters. You can opt out of these communications at any time.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity.
• Legal Compliance: To comply with applicable laws and regulations and protect our rights.

 

How We Disclose Personal Information

 

We may disclose your personal information in the following circumstances:

• Service Providers: We may share your information with vendors who help us run our business, such as payment processors, fulfillment centers, and customer support providers.
• Business Partners: To improve our services, we may collaborate with business and marketing partners who may use your information according to their own privacy policies.
• Legal Requirements: If required by law, we may disclose your information in response to legal proceedings, such as subpoenas or court orders.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

 

Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to enhance your experience on our Site. These tools help us remember your preferences, analyze usage patterns, and improve our services.

• Types of Cookies: We use both session cookies (which are deleted when you close your browser) and persistent cookies (which stay on your device until they expire or you delete them).
• Managing Cookies: Most browsers automatically accept cookies. However, you can manage or block cookies through your browser settings. Please note that blocking cookies may impact your ability to use certain features of our Site.

 

For more detailed information, you can visit our third-party service providers’ cookie policies.

 

How We Protect Your Personal Information

 

We implement a variety of security measures to protect your personal information, including encryption, secure servers, and other safeguards to prevent unauthorized access. However, please be aware that no security system is entirely foolproof, and we cannot guarantee the absolute security of your data during transmission.

Your Rights and Choices

Depending on where you are located, you may have specific rights regarding your personal information:

• Right to Access: You can request access to the personal information we hold about you.
• Right to Rectification: If you believe your information is inaccurate, you can request corrections.
• Right to Deletion: You can request that we delete your personal information, subject to applicable legal obligations.
• Right to Restrict Processing: You may request that we limit the processing of your data.
• Right to Withdraw Consent: If we process your data based on your consent, you can withdraw that consent at any time.
• Right to Object: You have the right to object to how we process your data, including for direct marketing purposes.

To exercise these rights, please contact us at gsinfo@galaxystarbm.com.

Third-Party Websites and Links

Our Site may contain links to external websites operated by third parties. Please note that we are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data about a child, please contact us immediately so we can take appropriate action.

International Data Transfers

If you are accessing our Site from outside the UAE, please note that your personal information may be transferred, stored, and processed in countries that may have different data protection laws. By using our services, you consent to the transfer of your personal information as described in this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or if you wish to exercise your rights regarding your personal information, please contact us:

Galaxy Star Building Material Trading
Email: gsinfo@galaxystarbm.com
Phone: +971 54 232 0092
Location: Kalba Industrial Area 1, Al Nadi Street, Kalba, Sharjah, UAE

 

Thank you for trusting Galaxy Star Building Material Trading. We value your privacy and are committed to protecting your personal information.